Professional Manager program

The Professional Manager program is designed to equip aspiring and existing managers with the essential skills, tools, and mindset needed to lead teams, manage projects, and drive business results. Through a combination of theory, case studies, and practical exercises, this course covers critical areas such as leadership, communication, decision-making, strategic planning, and performance evaluation.

Professional Manager Target audience

Managers and leaders – Employees to be promoted to managers – Professionals working in fields (human resources, marketing, sales, finance, etc.)

Content The Professional Manager Course

Leadership and Management Concepts

• Difference between leadership and management.
• Manager Major responsibilities and tasks.
• Balancing leadership and management.

Effective Communication in Management

• Strategies for clear and transparent communication
• Building relationships of trust and respect within the team
• Tools for effective communication in critical situations

Leadership Styles

• Democratic Leadership, Autocratic Leadership, Laissez-Faire Leadership, Transformational Leadership, Transactional Leadership, Bureaucratic Leadership, Servant Leadership, Coach-style Leadership, Charismatic Leadership.

Strategic Decision-Making

• Techniques for making informed decisions.
• Analyzing risks and selecting the optimal option.
• Tools for evaluating choices and making the right decision in the workplace.

Performance Management: Evaluating and Motivating Teams

• How to define key performance indicators (KPIs).
• Providing effective feedback to improve performance.
• Employee motivation strategies to enhance team performance.

Problem Solving and Corrective Action

• Problem analysis tools (such as 5 Whys and Fishbone Diagram).
• Effective strategies for making corrective decisions.
• How to implement effective solutions and assess the results of changes.

Strategic Decision-Making

• Techniques for making informed decisions.
• Analyzing risks and selecting the optimal option.
• Tools for evaluating choices and making the right decision in the workplace.

Problem Solving and Corrective Action

• Problem analysis tools (such as 5 Whys and Fishbone Diagram).
• Effective strategies for making corrective decisions.
• How to implement effective solutions and assess the results of changes.

Strategies for Motivating High-Performance Teams

• Identifying individual motivation needs within the team.
• Employee motivation strategies through non-material rewards (such as recognition and public appreciation).
• Creating a supportive work environment that fosters creativity and innovation.

Methodology for Professional Manager program

The course employs an interactive and integrated training approach where delegates will be
experiencing a safe learning journey that includes lectures, discussions, real life cases, role plays
and board games.

Duration

4 Days – 20 Hours