Negotiation Skills

Negotiation Skills is a fundamental skill in both professional and personal contexts, enabling individuals to reach mutually beneficial agreements and resolve conflicts effectively. This course is designed to equip participants with the essential techniques and strategies to become confident and successful negotiators. Through a blend of theoretical frameworks and practical exercises, attendees will learn to prepare thoroughly, communicate persuasively, and achieve optimal outcomes in various negotiation scenarios.

Target audience

Business Professionals – Managers and Team Leaders

Content For Negotiation Skills

Day 1: Foundations of Negotiation

• Understanding Negotiation.
• Definition and significance of negotiation.
• Common negotiation scenarios in business and daily life.
• Key principles and ethics in negotiation.
• Preparation and Planning.
• Setting clear objectives and desired outcomes.
• Identifying interests versus positions.
• Assessing the negotiation context and stakeholders.
• Communication Skills.
• Active listening and effective questioning techniques.
• Verbal and non-verbal communication cues.
• Building rapport and trust with counterparts.
  

Day 2: Advanced Negotiation Techniques

Negotiation Strategies and Tactics

• Distributive vs. integrative negotiation approaches. 
• Developing and leveraging BATNA (Best Alternative to a Negotiated Agreement).
• Employing persuasive techniques and managing concessions.
  

Managing Difficult Negotiations

• Handling conflicts and impasses.
• Dealing with high-pressure situations and difficult personalities.
• Maintaining professionalism and emotional control.

Practical Application

• Role-playing exercises to simulate real-life negotiations.
• Group discussions and feedback sessions.
• Developing personalized action plans for skill enhancement.

Duration

2 Days – 10 Hours