Key Performance Indicator

This course teaches professionals how to create, track, and use KPIs to improve performance in non-financial service sectors. Includes tools, case studies, and hands-on workshops.

Target audience

Team leader and managers – HR professionals – Entrepreneurs and startup founders – Remote-first or hybrid companies – Managers moving into a virtual leadership role in the future.

Content OF Key Performance Indicator (KPI)

Introduction to KPIs and Strategic Management.
Different Types of KPIs.
Understanding Strategic Context and Goal Setting.
The Process of Developing Performance Measures.
Aligning KPIs with Organizational Strategy.
Department-Specific KPIs.
Quality, Process & Compliance KPIs.
Creating Effective KPIs from Scratch.
Tools for KPI Tracking and Reporting.
Monitoring, Reviewing, and Updating KPIs.

Duration 2 Days – 10 Hours Cost 5000 EGP